about us


About Us

Improved Disability Services is a value-based company that puts you, your goals and aspirations at the centre of what we do. We do this in partnership with your support network, and the wider community. Improved Disability Services is designed to provide individuals and their families with service in their best interest by becoming their voice and working with them to achieve their goals. At Improved Disability Services, the focus is on meeting individual needs and tailoring a home care support plan to suit each person.

Our staff are professional and skilled, and they are tasked with the responsibility of empowering the clients and their families through positive interactions and professional relationships.

You can access our services throughout western Sydney, Northern Sydney, Central coast, Lake Macquarie and Lower Hunter.

Our Mission

Improved Disability Services’ Mission is to create a proficient and courtly home and strong support network for participants within our communities, using trained, qualified staff who build trust and make positive influence on the lives of others through our services. 

Strive to create an environment where the interest of both participants and staff comes first.

Our Vision

Improved Disability Services vision is to always strive to improve the quality of life of the people that we support and creating  career improvement opportunities for our employees. 


Improved Disability Services’ Operations and activities are built on the values of:


Compassion to us is the courage to go above and beyond in our day to day delivery of a selfless service

Diversity & Inclusion

Building a community of selfless service where everyone matters, everyone has a place and everyone has a voice.


Building a selfless service delivery model you can always count on.


Respect is the foundation of trust and the value for each other’s independence


Building a Community of network  that believes Together we can be the change


Optimism to be a better person by looking beyond today, to tomorrow and days after, so we can inspire and motivate others.

Aboriginal Flag

Improved Disability Services respectfully acknowledges the traditional owners of country throughout Australia and pays its respect to the ongoing living cultures of Aboriginal peoples.

Torres Strait Flag
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